Legal Document

asha777's Privacy Policy

This policy explains in detail how important your personal information is to us. From data collection to protection — we are transparent at every step.

SSL Secured Written in Bengali For Ages 21+
Last Updated: January 2025

1 Definitions and Scope of Application

This privacy policy ("Policy") applies to the asha777 platform and all its services. The term "user" refers to any person who visits the asha777 website, creates an account, or uses its services.

"Personal information" as used in this policy means any data that can identify a person — including name, mobile number, email address, transaction details, and device identification information.

By registering on or accessing this website, you are deemed to have accepted the terms of this privacy policy. This policy should be read alongside our Terms and Conditions, as both together form the complete legal framework for using asha777.

2 Types and Methods of Data Collection

asha777 collects the following types of information from users:

2.1 Registration and Identity Information

Information you provide when creating an account — full name, date of birth, mobile number, email address, and password — is collected and stored. Additional documents may be requested for identity verification purposes.

2.2 Financial Transaction Information

During deposits and withdrawals, details including the transaction date, amount, and payment method used — bKash, Nagad, Rocket, or Upay — are recorded. However, your mobile banking PIN or OTP is never collected or stored under any circumstances.

2.3 Behavioural Usage Information

Information about your activity on the website — which games you played, how long a session lasted, and how long you spent on each page — may be collected automatically. This information is used to improve the quality of services.

2.4 Technical Information

Information about your device type, operating system, browser version, IP address, and session logs is collected automatically. This is necessary for resolving technical issues and ensuring security.

3 Purpose of Data Use

asha777 uses collected data only for specific and legitimate purposes. We ensure that the use of data is consistent with the purpose for which it was originally collected.

  • Creating, verifying, and managing accounts, and keeping logins secure
  • Processing deposits and withdrawals
  • Providing customer support — assistance via live chat and email
  • Preventing fraud and unauthorised access
  • Correctly applying bonuses, cashback, and VIP benefits
  • Technical improvements to services and bug fixes
  • Complying with applicable laws and regulations
  • Sending relevant notifications based on user preferences (with your consent)

We do not sell your information to third parties for marketing or advertising purposes.

4 Data Storage and Security

asha777 has adopted modern technical measures to keep user data secure. All data transmissions are protected through SSL (Secure Sockets Layer) encryption.

4.1 Technical Security Measures

  • 256-bit SSL encryption — applied to all data transfers
  • Firewall and intrusion detection systems
  • Regular security audits and testing
  • Restricted and controlled access to sensitive data
  • Password hashing and secure session management

4.2 Data Retention Period

Data is retained while an account is active and, after closure, for a set period as required by legal obligations. Transaction records are kept for as long as necessary for financial auditing.

After the designated retention period, data is securely deleted or anonymised so that no individual can be identified from it afterwards.

5 Sharing Data with Third Parties

asha777 may share information with third parties in certain circumstances. However, this occurs only in the cases listed below:

5.1 Service Provider Partners

Trusted third parties are engaged for payment processing, identity verification, and managing technical infrastructure. These partners receive only the information they need and are also bound by strict confidentiality obligations.

5.2 Legal Obligations

Providing information may be legally required under a valid order from a court or competent authority. In such cases, asha777 will comply with applicable law.

5.3 Fraud and Security Matters

Relevant information may be shared with the appropriate authorities during investigations into active fraud, money laundering, or security threats. Such steps are taken in the interest of protecting all users.

6 Cookies and Tracking Technologies

The asha777 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the website.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, saving language preferences, and ensuring security. Disabling them will prevent the website from functioning properly.

6.2 Analytical Cookies

These cookies are used to understand how the website is being used — for example, which pages are viewed most and how long users stay. This information helps improve the service.

6.3 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect login and other core functions.

7 User Rights

asha777 users have the following rights regarding their personal information:

  • Right to Know: You may send a written request to find out what information we are collecting and storing about you.
  • Right to Correction: You may request that any inaccuracies in your information be corrected.
  • Right to Deletion: In certain circumstances you may request that your information be deleted, though where legal obligations exist it may not be possible to delete it entirely.
  • Right to Object to Processing: For marketing communications, you may withdraw your consent at any time.
  • Right to Data Portability: You may request your personal information in a structured, machine-readable format.

To exercise these rights, write to the contact address below. We aim to respond to requests within 30 working days of receipt. For information about your rights regarding responsible gaming, full details are available on our Responsible Gaming page.

8 Policy on Minors

asha777's services are for persons aged 21 or above only. Information from any person under the age of 21 is not knowingly collected or processed.

Age is verified at the time of registration. If it is confirmed that a user is under 21, their account will be closed immediately and any collected data will be deleted.

If we hold information about a minor, guardians may contact us directly to request its deletion. We will respond to such requests promptly.

9 Changes to the Policy

asha777 reserves the right to amend this privacy policy as needed. Any changes will be published on this page and the "Last Updated" date will be revised.

For significant changes, registered users will be notified by email or in-app notification where possible. Continued use of the website after changes are made will be taken as acceptance of the updated terms.

For complete information on the overall terms of service, your responsibilities, and our obligations, please also visit the About Us page.

10 Contact

If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact us:

Contact Methods

Live Chat: via the chat button at the bottom right corner of any page on the website
Support Hours: 7 days a week, 24 hours a day — in both Bengali and English

Stay safe at asha777

We are always here to help you keep your account secure and play responsibly. Contact us via live chat for any questions.

View Responsible Gaming Guidelines